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Privacy Policy

*Version 1.4 - Updated 23 July 2021*

THIS WEBSITE IS OWNED BY Docully SaaS Technologies Co. LLC, HAVING ITS ADDRESS AT 606, 6th Floor, Latifa Tower, Trade Center, Sheikh Zayed Road, Dubai, United Arab Emirates.(HEREINAFTER REFERRED TO ALONG WITH ITS SUBSIDIARIES (WHERE APPLICABLE) AS "DOCULLYVDR" "WE" OR "US"). ACCESS TO OR USE OF THIS WEBSITE BY ANY INDIVIDUAL, EITHER FOR SELF OR AS REPRESENTATIVE OF A CURRENT OR POTENTIAL CUSTOMER (HEREINAFTER REFERRED TO (WHERE APPLICABLE) AS "YOU" "YOUR" OR "CUSTOMER"), SHALL AT ALL TIMES BE SUBJECT TO ACCEPTANCE OF THIS PRIVACY POLICY. IF THIS PRIVACY POLICY IS NOT ACCEPTABLE TO YOU, KINDLY REFRAIN FROM ACCESSING THE WEBSITE OR ANY RELATED SERVICES IMMEDIATELY.

PLEASE READ THIS DOCUMENT CAREFULLY. IT CONTAINS IMPORTANT INFORMATION THAT YOU SHOULD KNOW BEFORE CONTINUING TO USE OUR SITE LOCATED AT WWW.docullyvdr.com (“DOCULLYVDR SITE”), ALONG WITH ITS WEB, MOBILE AND/OR DESKTOP APPLICATION (“APPLICATION”), VIRTUAL DATA ROOM AND/OR OTHER SERVICES OFFERED BY US (“PRODUCT”). YOU WILL BE DEEMED TO HAVE ACCEPTED THIS PRIVACY POLICY IF YOU CONTINUE TO USE THE DOCULLYVDR SITE, APPLICATION OR PRODUCT.

THIS PRIVACY POLICY (the “Privacy Policy”) describes and explains what information DocullyVDR collects and how it treats the information that are so collected or provided by you to us while accessing the Site, using the Application or the Product (collectively referred to as the “Service(s)”), including how we use or share such information and how we protect the security of such information. This may include your personal information associated with you that you have voluntarily provided to us in conjunction with your use or potential use of the Services (such as your name, title, email address or phone number), or may include information that we generate regarding your use of the Services, with the intent to provide customized user experience and to enhance the usability of the Services as per your personal preference. These information so provided or collected shall hereinafter be collectively referred to as Personal Information.

Except as described in this Privacy Policy, we will not sell or rent to any third party any Personal Information collected through the Service.

This Privacy Policy may be updated from time to time for reasons such as operational practices or regulatory changes, with or without intimation to you. Hence we recommend that you review this Privacy Policy on regular intervals.

1. What Personal Information we collect

Personal Information that we may collect includes information that you provide voluntarily to us, information that we collect automatically and information that we obtain from third party sources (as provided below). The Personal Information we collect may include:

  • Your contact details, including your name, mailing and email addresses, and telephone numbers;
  • Your username, job title, company name and any additional information connected with a profile or account that you create or that is created for you;
  • Your billing information, including your payment details and billing address;
  • Preferences about the way you would like us to communicate with you, including in respect of marketing communications;
  • Information about the way you access and use the Services, including the way you use the online virtual data rooms, the features and links;
  • Log information such as your Wi-Fi, IP address, the date and time when you used the Service, the details of the webpage you visited before accessing the Services, your browser type, configuration and plug-ins, your language preferences, and cookie data.
  • Information about the device on which you are using the Services, including the device type and settings, operating system, device identifiers, application IDs, and crash information;
  • When you view our Site, we may store some data on your computer in the form of “cookies” to automatically recognize you and your preferences the next time you visit. Cookies can help us in many ways, for example, by allowing us to tailor the Services to better match your interests. If you do not wish to receive cookies, please configure your Internet browser to erase all cookies from your computer’s hard drive, block all cookies or to receive a warning before a cookie is stored. By using our Services you agree to our use of cookies and similar technologies as described herein subject to your preferences.

2. How do we collect Information

We collect Personal Information in a number of ways, including:

  • When you voluntarily provide us the information at the time of opening an account with us, or when another user (for instance, a user from your company) creates an account for you and voluntarily provides your Personal Information for opening the DocullyVDR account;
  • When you create or amend your profile;
  • When you use the Services;
  • When you submit personal information directly to us by filling online forms and where you send emails or other communications to us;
  • From third party sources including our marketing partners, publicly-accessible databases and social media, with the intention to ensure we are providing you with information, marketing, offers and opportunities that are relevant to you
  • From our related body corporates, our service partners, or other third parties while generating survey reports or while conducting surveys to review our user base, the Services and the results from our marketing campaigns; and
  • From your third-party service providers with whom you integrate when using the Services.

3. Where do we use the Personal Information collected

We use this information to:

  • Answer any issues or concerns and to monitor customer/potential customer communications for quality and training purposes;
  • Develop new services and to improve or personalize existing services;
  • Understand customer/potential customer feedback and for responding to any of your communications in a consistent way;
  • Create reports or analytics from the Personal Information collected when you use the Services, or information that we generate or derive, including through queries we run in respect of use of the Services. This data, which could incorporate Personal Information, may include your username and IP address through which the Services were accessed;
  • Review the parts of the Services being accessed and used, any relevant domain names and identifiers, and data about attachments (including their original filenames and sizes);
  • Information about our user base and the performance of marketing campaigns. This might include personal information and/or aggregated information that does not identify individuals.

4. To what extent we use or disclose the Personal Information

We do not sell or otherwise market your Personal Information to any third parties. We may however use and/or disclose the personal information we collect:

  • To respond to your inquiry, process your order or provide you access to specific information or offers;
  • With our affiliates to better understand your needs and how we can improve our products and services.;
  • With our service providers, such as our technology and customer assistance service providers;
  • In accordance with legal requirements and our legal rights - for instance, where necessary to comply with statutory requirements, to prevent fraud, to prevent death or serious injury, or to protect our proprietary rights;
  • In response to lawful requests by public authorities (including to meet national security or law enforcement requirements);
  • In accordance with our internal policy on request for access by government or regulatory authorities; and
  • In our sole discretion if we believe that such disclosure is appropriate in connection with an official government or regulatory investigation or in response to a perceived significant threat to a person's health or property.

5. Security of Personal Information

While we hold your information on a secured server behind a firewall and we encrypt data transfer, please be aware that there are inherent risks in transmitting information using the internet. With the intent to storing your Personal Information in a secured manner, we use a number of security and organisational measures and technologies to safeguard your Personal Information from unauthorised access, modification or disclosure and misuse, interference or loss. We have personnel tasked with protecting your Personal Information, developing new security features, and identifying and mitigating vulnerabilities. Our existing security measures include:

  • Encryption, two-factor authentication, and notifications when new devices and apps are connected with your user account.
  • Detection and response to security incidents involving your Personal Information;
  • Appropriate security measures and policies focused on restricting access to sensitive information and restricting access only to our authorised personnel;

6. Retention of Personal Information

We shall retain the Personal Information provided/collected for as long as you have a relationship with us or, if you do not have a relationship with us beyond this communication, for as long as this information is part of any internal reports generated to understand user preferences and acceptability of Services. We may permit persons working for us to access and use your Personal Information only to serve our legitimate business and our customers’ service needs and at all times in accordance with this Privacy Policy.

7. Your Rights

You have the right to:

  • Change or update your Personal Information at any time, regardless of whether you are a current or former user of the Service, by logging into the Service with your user ID and password and accessing your profile or by contacting us using the contact details provided under the “Contact Us” page;
  • Opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you. To you wish to opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us using the contact details provided under the “Contact Us” heading below.
  • Withdraw at any time your consent provided for collection, processing and retention of your Personal Information. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in compliance with any applicable laws. We shall respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable privacy laws.

8. Third-Party Sites

The Services may include links to related websites or resources for your convenience (hereinafter collectively referred to as ‘Resources’). DocullyVDR has neither selected these Resources after reviewing their value, pertinence, development method and/or maintenance frequency nor does these websites function under the direction or control of DocullyVDR. Thus, the content, accuracy, and suitability of information contained therein, opinions expressed therein, and other links provided by these Resources are neither monitored nor reviewed by DocullyVDR. You acknowledge and agree that DocullyVDR is not responsible for the availability of such external websites or Resources, and is not responsible or liable for any content, advertising, products, or other materials on or available from such websites or Resources and shall not be liable, directly or indirectly, for any damage or loss caused by the use of any such content, product, or materials. You access, use, and rely upon such content, products, or materials at your own risk.

DISCLAIMER: PLEASE NOTE OUR SERVICES MAY INCLUDE HYPERLINKS TO THIRD PARTY WEBSITES OTHER THAN THE RESOURCES MENTIONED ABOVE WHICH ARE NEITHER OWNED NOR MANAGED BY US. DOCULLYVDR IS NOT ASSOCIATED WITH THESE THIRD-PARTY WEBSITES AND DOES NOT REVIEW THEIR PRIVACY POLICIES. WE CANNOT GUARANTEE THE PRIVACY OF ANY INFORMATION THAT MAY BE OBTAINED BY THIRD PARTIES WHEN YOU ACCESS THESE THIRD PARTY WEBSITES. WE STRONGLY ENCOURAGE YOU TO REVIEW THE PRIVACY POLICIES OF ANY WEBSITE YOU VISIT BEFORE SUPPLYING PERSONAL INFORMATION THROUGH THAT WEBSITE.